Welcome to Milanmatrimony.com (herein referred as MM).

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement"). If you do not want to be bound by the Terms and Conditions, you must not use the Website or Milan Matrimony.com The Terms and Conditions also includes the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").

In these Terms, references to "MM member" shall mean the end user accessing the Website/MM services, its contents or using the MM Services offered. MM member also includes persons such as father, mother, brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom.

Registration

A. We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters . We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs. In order to serve you better if MM requires additional details you agree to provide it. You may also give a missed call to any of our retail outlets phone number for us to call you back and assist you in getting your profile registered on our website/App. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive call from our Customer Service Center and assist you in getting your profile registered on our website/App.

B. If at any point of time MM comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, MM shall have full right to suspend or terminate (without any notice) your MM membership and forfeit any amount paid by you towards MM membership fee and refuse to provide MM service to you thereafter.

C. MM also reserves the right to block the registration of your profile on MILANMATRIMONY website, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the MM members in their profile.

D. Registration of duplicate profiles of the same person is not allowed in MM website. MM shall have full right to suspend or terminate (without any notice) such duplicate profile.

E. You acknowledge and confirm that your registration with MM and the usage of MM services is with the bonafide intention of marriage and not otherwise. MM Membership is restricted strictly to the registered MM individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of MM and nor use the MM Service or MM members data for any commercial purpose, and MM reserves its right to initiate appropriate legal action for breach of these obligation.

Account Security

You are responsible for safeguarding the confidentiality of your MM login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, as a Company do not ask for Password and you are cautioned not to share your password to any persons. You agree to accept responsibility for all activities that occur under your account.

Customer Care / Customer Service

In the event you come across any concerns in our service, then please be free to contact us:
Email ID : help@milanmatrimony.com
Contact No : +91-9899512057
Address : Milan Matrimony.com
Okhla, South Delhi, New Delhi- 110020 (India)

Privacy of Membership

To protect your privacy and understand our practices as amended from time to time , please read and follow our Privacy Policy which also governs your visit to MilanMatrimony.com, the personal information / data provided to us by you during the course of usage of MM will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

Grievance Cell

In the event you come across any violation by another user including but not limited to having content in the web site that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:

Email: help@matrimony.com,
Grievance Officer: Mr. Mohd. Nasir
Address : Milan Matrimony.com
Okhla, South Delhi, New Delhi- 110020 (India)

The Grievance office shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India.

Jurisdiction and Applicable Law

A. The registration of MM membership and all MM services are deemed to have been entered into within the territorial Jurisdiction of New Delhi, India.

B. The MM Members unconditionally agree that all such disputes and / or differences if any shall be governed by the Laws of India and submitting to the exclusive Jurisdiction of appropriate court of law in New Delhi, Delhi India.

Mode of Payment

Payment made digitally by Net Banking / Debit / Credit Card/ Paypal/ RTGS/ NEFT/UPI would be in accordance with the prevailing RBI guidelines. Activation of paid MM service shall be subject to realization of the said payment.

Refund and Assignment

A. The payments made by any MM member way of membership / renewal fee / auto renewal are treated as non-refundable.

B. MM member shall not assign or transfer your MM membership to any other person or entity, and such an act shall be treated as violation of terms and conditions

C. Payment once made for MM services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.